Terms & Condition
Terms & Conditions
Effective Date: [Insert Date]
Welcome to Velnora Interior. By accessing our website or engaging with our services, you agree to comply with these Terms & Conditions. Please read them carefully before using our website or services.
1. About Our Services
Velnora Interior provides interior design, interior execution, customized furniture, space planning, and related interior solutions for residential and commercial clients.
The exact scope of work, specifications, materials, timelines, pricing, and deliverables for each project will depend on the individual agreement between Velnora Interior and the client.
2. Design Consultation
Information provided through our website, social media pages, or initial consultations is intended for general information and discussion purposes.
A consultation, concept, quotation, or preliminary design does not automatically constitute a final project agreement unless confirmed by both parties.
3. Project Quotations
Project quotations are prepared based on the information, measurements, requirements, materials, specifications, and scope available at the time of preparation.
Prices may change if the client:
Changes the project scope
Requests additional work
Changes materials or specifications
Requests customized items
Changes the design after approval
Requires additional services or modifications
Any significant changes may result in revised pricing and/or project timelines.
4. Design Approval
Clients are responsible for reviewing and approving relevant designs, layouts, material selections, colors, finishes, furniture specifications, and other project details before execution.
Once a design or specification has been approved, changes requested afterward may result in additional costs and delays.
5. Materials and Finishes
Material availability may vary depending on suppliers, manufacturers, market conditions, and product availability.
Where necessary, Velnora Interior may recommend an alternative material or product of comparable suitability, subject to client approval.
Natural materials, wood, stone, fabrics, laminates, and other products may have variations in color, texture, pattern, grain, or finish. Such variations may be considered natural characteristics rather than defects.
6. Project Timeline
We aim to complete projects within the estimated timeline agreed upon with the client.
However, project schedules may be affected by factors including:
Changes requested by the client
Delayed approvals
Material availability
Supplier delays
Site access issues
Construction or structural conditions
Utility or building restrictions
Unforeseen site conditions
Events beyond our reasonable control
Therefore, estimated completion dates should not be considered absolute unless specifically agreed otherwise in writing.
7. Client Responsibilities
Clients are expected to provide accurate information, timely approvals, necessary site access, and reasonable cooperation throughout the project.
Delays caused by missing information, late decisions, restricted site access, or client-requested changes may affect project costs and completion timelines.
8. Payments
Payment schedules, advance payments, installments, outstanding balances, and other financial terms will be specified in the relevant quotation, work order, agreement, or invoice.
Work may be delayed, suspended, or subject to other contractual remedies where agreed payments are not made within the specified timeframe.
9. Cancellation and Changes
Cancellation or substantial changes to a project after confirmation may result in charges for design work, materials, procurement, labor, customized items, or other costs already incurred.
The applicable cancellation and refund terms may vary according to the individual project agreement.
10. Intellectual Property
Unless otherwise agreed in writing, design concepts, drawings, layouts, 3D visualizations, graphics, photographs, written materials, and other creative materials produced by Velnora Interior remain subject to applicable intellectual property rights.
Clients may not reproduce, distribute, sell, or commercially use such materials for unrelated projects without appropriate authorization.
11. Project Photography
Where permitted by the client and subject to applicable agreements, Velnora Interior may photograph or document completed projects for portfolio, marketing, website, social media, or promotional purposes.
Client privacy and confidentiality will be respected where restrictions have been agreed upon.
12. Website Content
We make reasonable efforts to keep the information on our website accurate and up to date. However, images, project examples, descriptions, specifications, prices, and other information may change without prior notice.
Website content should not be considered a binding quotation or contractual commitment unless specifically stated otherwise.
13. Third-Party Services
Certain projects may involve third-party suppliers, manufacturers, contractors, or service providers. Their products and services may be subject to their own terms, warranties, and policies.
Velnora Interior will make reasonable efforts to coordinate third-party services where included within the agreed project scope.
14. Limitation of Liability
To the extent permitted by applicable law, Velnora Interior will not be responsible for losses or delays resulting from circumstances outside our reasonable control.
Nothing in these Terms & Conditions is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
15. Force Majeure
Velnora Interior will not be responsible for failure or delay caused by circumstances beyond reasonable control, including natural disasters, fire, flood, government restrictions, transportation disruptions, supplier issues, strikes, civil disturbances, or other unforeseen events.
16. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of Bangladesh, unless otherwise agreed in writing.
17. Changes to These Terms
Velnora Interior may update these Terms & Conditions from time to time. Updated terms will be published on this page and will become effective from the date indicated.
18. Contact Us
For questions regarding these Terms & Conditions, please contact: